HAWK FREIGHT SERVICES LIMITED
Freight Services
The customer had a half-hourly meter and, due to changes in the new TCR (Targeted Charging Review) banding, was placed in TCR Band 4. This resulted in an extremely high standing charge of approximately £40 per day, despite the business having relatively low electricity consumption. Upon analysis, we gathered the last 12 months of capacity data from the distributor and identified a significant mismatch: the agreed capacity load was around 210 kVA, while actual usage was only 30-40 kVA. This overestimated capacity was the primary reason for the high TCR band classification and excessive standing charges.
The customer's standing charge was reduced from approximately £40 per day to £6.18 per day, resulting in an annual saving of approximately £11,600 on standing charges alone. In addition, by reducing the agreed capacity from 210 kVA to 46 kVA, the customer also achieved substantial savings on capacity charges, as they are now only billed for the capacity they actually require rather than the previously overestimated level. Overall, this ensured the customer's energy costs are now accurately aligned with their real usage, eliminating unnecessary charges and improving long-term cost efficiency.
